Privacy Statement

Introduction

This statement applies to all services and products provided by Coaching by Fabienne.

Coaching by Fabienne, with its registered office in ‘s-Hertogenbosch, the Netherlands, is responsible for the processing of personal data as mentioned in this privacy statement.

Personal data we process

Coaching by Fabienne processes your data because you use our services and/or because you have provided it to us. Data that Coaching by Fabienne may need from you or is necessary regarding the objectives as listed below and that Coaching by Fabienne in any case and at least processes include:

First name and surname
Gender
Company name
Address details (consisting of a street name, house number, and ZIP code)
Telephone number (mobile)
E-mail address
Bank details
IP address

Does Coaching by Fabienne also process special personal data?

Special personal data concerns sensitive data, for example about your health or a criminal record, ethical data, or data concerning race. Coaching by Fabienne does not process special personal data.

Why we need data

As soon as you have entered into an agreement with Coaching by Fabienne, we want to be of service to you in the best possible way. We will therefore use your data for the following objectives:

To call or e-mail you if our services require it.
To inform you about changes in our services and products.
To deliver services and products to you.
To process your payments.
To maintain our coaching certification at the International Coaching Federation.
If we are legally obliged thereto, like data we need for our tax declaration.
Data can also be used for promotional or marketing purposes that relate to the type of services provision by Coaching by Fabienne. For example, to inform you through our newsletter about a new service of Coaching by Fabienne. If you do not want to receive our newsletter, you can click on the button ‘unsubscribe’ at the end of the newsletter.

We can solely use your data for any other objective than originally intended if both objectives are closely related.

Which rules apply to the processing of personal data?

In the processing of personal data, Coaching by Fabienne is bound by applicable laws and legislation and keeps up to date with relevant developments. In this meaning Coaching by Fabienne retains the right to change the privacy statement to link the text to the latest state of affairs, as mentioned at the end of the privacy statement.

How long do we save data?

Coaching by Fabienne will save your data no longer than strictly necessary and put into practice the objectives for which your data was collected.

Sharing with others/provision of data to third parties
Coaching by Fabienne does not sell your data to third parties and only provides it when necessary to perform our agreement with you or if it complies with a legal obligation. We enter into agreements with processing agents to ensure a similar level of security and confidentiality of your data.

Record of website visits (public section)

Coaching by Fabienne only uses technical and functional cookies. A cookie is a tiny text file that is saved on your computer, tablet, or smartphone when you visit our websites for the first time. The cookies we use are necessary for the technical processing of the websites and your ease of use. They ensure that the websites function properly and remember your configuration preferences. You can deregister cookies by configuring your internet browser in such a way that cookies are no longer saved. In addition, you can delete all information that was earlier saved by changing your browser settings.

Security

Coaching by Fabienne places great store on the security and protection of your data. Coaching by Fabienne has installed fitting technical and organizational measures to secure your data and protect it against loss, change, abuse, or any (other) form of wrongful processing. Each person, who has access to personal data at Coaching by Fabienne and/or processes it, is obliged to non-disclosure of this data, in as far as applicable laws and legislation do not stipulate differently. In case Coaching by Fabienne uses third parties, Coaching by Fabienne will set up agreements with the necessary security measures within the scope of the protection of personal data. If the impression exists that your data is insufficiently protected or indications of abuse are present, please contact us.

Your rights regarding privacy

When you request a viewing, correction, placement, or deletion of your data, Coaching by Fabienne will inform you within five business days. You can submit this request through an e-mail to: info@coachingbyfabienne.com

Questions

For questions or remarks about the processing of your data and this Privacy Statement, you can contact us through an e-mail to: info@coachingbyfabienne.com

This privacy statement was drawn up on 19 October 2023.